Free UK Delivery on Orders Over £50

0

£0.00

FAQ

Home / Pages / FAQ

Frequently Asked Questions – Certified Nutrition Supplements UK

Welcome to the Certified Nutrition FAQ section, your go-to resource for quick, clear answers about our UK-made supplements, ordering process, and shipping. Whether you’re looking for delivery details, product certifications, or account help, you’ll find everything here in one place. We keep our answers short, factual, and easy to follow, so you can shop with confidence.

How long will my order take to arrive?

UK orders are dispatched within 24 hours and typically arrive in 2–4 working days via Royal Mail.

Can I change my order after placing it?

If your order hasn’t been dispatched, contact us immediately via Customer Support, and we’ll try to update it for you.

Are your supplements made in the UK?

Yes, unless otherwise stated, our products are manufactured in the UK in GMP-certified facilities.

Do you ship internationally?

At the moment, we ship only to the UK and Malta.

What payment methods do you accept?

We accept Visa, Mastercard, American Express, PayPal, Apple Pay, and Google Pay

Are your products suitable for vegans, vegetarians, or halal diets?

Many of our supplements are certified Vegan, Vegetarian, Organic, Halal, or Kosher. Check each product page for certification labels.

Are your products approved by the UK government?

Food supplements in the UK do not require pre-approval but must comply with strict UK food safety regulations. All our products meet these standards and are registered where necessary.

What is your return policy?

We accept returns of unopened products within 30 days of purchase. Please see our Returns Policy for instructions.

Is your payment system secure?

Yes. All transactions are processed through encrypted and PCI-compliant payment gateways.

Can I take your supplements if I am pregnant, breastfeeding, or on medication

Please consult your GP or healthcare provider before use if you are pregnant, breastfeeding, or taking any medication.

Do I need an account to place an order?

No, you can check out as a guest. Creating an account allows you to track orders, save addresses, and receive exclusive offers.

How can I contact customer service?

You can reach us via our Contact Form, email, or contact number.

Personal Touch

We love hearing from our customers. Get in touch and we’ll get back to you within 24 hours

0